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Terms & Conditions

TERMS OF USE

1. Acceptance and Modification of the Terms of Use
1.1 Your access and use of the website (the “Website”) of Troll-e Sàrl (“Troll-e”), which includes Troll-e affiliates companies, are governed by the present terms of use (the “Terms of Use”). Bu accessing, browsing and using our Website you acknowledge that you have read, understood and accepted, without reserve, these Terms of Use, as modified from time to time by us.
1.2 If we decide to modify our Terms of Use, we will post a new dated version on our Website. Therefore we invite you to consult these Terms of Use from time to time in order to familiarise yourself with any changes.

2. Copyright and Intellectual Property
2.1 The content of our Website and namely but not exclusively the tests, marks, logos, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products and processes are the property of Troll-e or its affiliated companies or are used with the authorization of the owners and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.
2.2 Expect as provided in Section 3 hereinafter, nothing contained on our Website shall be interpreted or construed as granting you a licence or a right to use any such content of our Website.

3. Use of the Website
3.1 You may download, display or print the content of our Website solely for personal, non commercial use, thereby retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Website, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of Troll-e.
3.2 Troll-e neither warrants nor represents that your use of any content displayed on its Website will not infringe rights of third parties.

4. Information Deemed Non-Confidential
4.1 Any personally identifying data and information that you may send via the Internet to our Website are protected and treated according to our Privacy Policy. Troll-e invites you to read such Privacy Policy carefully before providing us with any such personally identifying data and information.
4.2 Any other information or material communicated to Troll-e through the Internet, by electronic mails or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary. Anything you transmit or post becomes the property of Troll-e and may be freely used for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, Troll-e is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to the Website for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising and marketing products using such information. Any such use is without compensation to those providing the information, nor anyone else.
4.3 By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that Troll-e use will not violate any third party’s rights. Troll-e is under no obligation to use the information provided.

5. Disclaimer of Warranties
5.1 WITHOUT PREJUDICE TO SECTION 6 THEREINAFTER, ANY MATERIAL, INFORMATION AND ALL THAT YOU FIND ON THE WEBSITE ARE FURNISHED TO YOU “AS IS”, IN FUNCTION OF THEIR AVAILABILITY AND WITHOUT GUARANTY OF ANY SORT, EXPRESS OR IMPLIED, INCLUDING, AMONG OTHERS, THE IMPLIED WARRANTY OF MERCHANTIBILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.
5.2 TROLL-E DOES NOT GUARANTEE THAT ITS WEBSITE OR THEIR CONTENT WILL CORRESPOND TO YOUR EXPECTATIONS, WILL NOT BE INTERRUPTED, TIMELY, SECURE AND FREE OF ERROR.
5.3 SOME JURISDICTION MAY NOT ALLOW CERTAIN LIMITATIONS OF WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
5.4 Any advise or information, be it in oral or written, obtained from Troll-e or during the use of services made available on the Sites, shall not give rise to any guarantees which are not expressly provided for the present Terms od Use.

6. Limitation and Liability
6.1 You access, use, browse and navigate on our Website at your own risk and peril.
6.2 YOU RECOGNISE AND ACCEPT THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICALBE REGULATIONS, NEITHER TROLL-E, ANY OF ITS AFFILIATED COMPANIES, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITE, MAY BE HELD LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ANY INJURY TO REPUTATION, COSTS, LOSSES, DECREASE IN TURNOVER OR PROFITS OR LIABILITIES OF ANY NATURE WAHTSOEVER (EVEN IF THE ADVENT OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOWN BY TROLL-E), CAPABLE OR ARISING FROM YOUR ACCESS TO, OR USE OF, OR ON THE CONTRARY THE IMPOSSIBILITY TO USE, THE WEBSITES OR THEIR CONTENT.
6.3 ALL MATERIALS WHICH ARE DOWNLOADED OR OBTAINED BY ANY OTHER MANNER DURING THE USE OF OUR WEBSITE ARE AT YOUR OWN RISK AND PERIL. Troll-e assumes no liabilities for any damage or virus which could effect your computer equipment or other property by reason of your access to, use or downloading of any material from its Website or for any illegal intrusion or intervention in the IT systems.
6.4 Troll-e reserves the right to interrupt or discontinue any of all the functionality of its Website. Troll-e accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of its Website resulting from actions or omissions of Troll-e or any third party.

7. Change of Information
The content of our Website may contain inaccuracies or errors. Troll-e reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but doesn’t assume any responsibility to do so.

8. Availability of products/Services
Our Website may contain information on Troll-e’s worldwide products and services, not all of which are available in every location. A reference to a Troll-e products or service on the Website does not imply that such products or services is or will be available at your location.

9. Links
9.1 As a service to our visitors, our Website may contain hypertext links leading to other websites that are not operated or controlled by Troll-e. Troll-e shall not be considered as responsible for these sites and declines all responsibilities and liabilities in relation to their content, legally, accuracy or functions.
9.2 The creation of any hyperlink to our Website is prohibited without prior written consent of Troll-e.

10. Miscellaneous
10.1 The present Terms of Use embody the entire agreement concluded between Troll-e and yourself concerning the access and the use of the Website and its content. Any other terms or conditions issued by Troll-e and governing its relations with you, in particular relating to any service or purchase of products, shall supplement the Terms of Use; in the event of any inconsistency between them, the other terms or conditions shall prevail over these Terms of Use.
10.2 The fact that Troll-e tolerances a violation by yourself of one of the obligations set out in the Terms of Use, or does not enforce a right attributed to it thereunder or under the law shall not be construed as a waiver by it to invoke and enforce its rights.
10.3 In the event that any provision of the Terms of Use is considered to be illegal by law or regulation, existing of future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms of Use maintaining full force and effect between yourself and Troll-e.
10.4 The headings of the provisions of the Terms of Use are for convenience alone and shall not alter or modify the terms and conditions in any manner.

CONDITIONS OF SALES

1. Applicability
1.1 Each order placed with Troll-e Sàrl or any affiliate companies by means of Internet shall be governed by the present General Conditions of Sales. They shall apply to the exclusion of all other conditions. By placing an order you acknowledge that you have read, understood and accepted with reserve, the present General Conditions of Sale.
1.2 Bu using this website you also accept and agree to be bound by out Terms of use and Internet Privacy Policy. Troll-e invites you to read them carefully before using he services provided in this website.
1.3 Troll-e reserves the right, at any time, to modify the present General Conditions of Sales by posting a new dated version on this website. By placing an order after Troll-e has posted a new version of its General Conditions of Sale, you agree to be bound by that updated version.

2. Registration
2.1 When you register on this website, you must ensure that the mandatory registration information you provide is correct and complete.
2.1 Please inform Troll-e about changes of address or other modifications by updating your personal details on this website without delay.

3. Orders
3.1 By placing an order through this website, you make an offer to purchase the product you have selected under these General Conditions of Sale.
3.2 Troll-e offer its products on this website within the limits of its available stock.

4. Order Confirmation
4.1 The order you place on this website will not constitute a binding contract unless and will Troll-e transmits a confirmation by email.
4.2 Troll-e reserves the discretionary right to refuse orders, notably in relation to creditworthiness or unpaid invoices.
4.3 The data registered by Troll-e constitutes full proof of the order and the entire transaction. The data registered by the payment system constitutes full proof of the financial transaction.

5. Prices
5.1 The prices payable for the first items you order are those displayed in this website on the date you place your order, inclusive VAT, but excluding delivery charges.
5.2 Delivery charges will be billed at the rates indicated on this website on the date you place the order, calculated notably in function of the size of the order and the delivery method selected.
5.3 Troll-e reserves the right to modify its prices and delivery charges at any time and to cancel a contract in case of writing, printing or calculation errors.

6. Custom Duties
6.1 When ordering products for international delivery to countries other than those where Troll-e originates its shipment, you are the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
6.2 You may be subject to import duties and taxes that are levied once the merchandise reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

7. Delivery
7.1 All orders confirmed by Troll-e will be delivered to the delivery address you specify when placing your order.
7.2 Troll-e does its utmost to ensure deliveries within seven working days after receipt of payment of an order.

8. Verification of merchandise
8.1 It is your responsibility to very the quantity and condition of the merchandise upon delivery.
8.2 In case you observe damages or missing items, you must notify and file claim with the courier and inform Troll-e within 7 days after the delivery, Troll-e shall in such case provide you with identical replacement merchandise.

9. Returns
9.1 You have the right to return any merchandise that doesn’t suit you within 14 days after receipt of the order.
9.2 Troll-e only accepts returns of merchandise in their original condition and packing.
9.3 When returns are properly completed, Troll-e shall reimburse the price of the returned merchandise and the invoices delivery charges within a maximum of 30 days upon reception of the returned merchandise. The return postage will be at your charge.

10. Payment
10.1 Invoices are sent after delivery of the merchandise and are fully payable in advance by credit card, bank transfer or paypal.

11. Late payments
11.1 In the event of late payments, you will be charged interests on the outstanding balance as well as any administrative and legal collections costs.
11.2 Troll-e reserve the right to refuse any new order until full payment of any overdue balance.

12. Warranty
The trolleys are covered with TROLLE warranty of one (1) year starting from the date of delivery.
Troll-e warrants that all its products to be supplied are fit and sufficient for the purpose intended, that they are merchantable, of good quality and free from defects in design, material and workmanship.
Troll-e must be notified in writing within fifteen (15) days after discovery of any defect. Valid warranty claims shall be acknowledged in writing by Troll-e and corrected immediately. Trolle shall have the right to determine whether the items shall be repaired and/or replaced. Trolle shall determine the location to perform the correction of defect and no trolleys shall be returned to Troll-e until Trolle consent has been given in writing. Troll-e shall bear all transportation costs for items approved for return to Trolle under this warranty. Troll-e’s liability under this warranty is limited to the costs of repair or replacement, and transportation for repair or replacement, of any trolley which fails to comply with foregoing warranty. In no event shall Trolle be liable for any consequential damages claimed as a result or for any breach of the foregoing warranty.
This warranty does not apply to any damages or article failures sustained to the trolleys during normal or abnormal use, nor does it apply to any costs or remuneration to repair such damage resulting from normal wear and tear, abuse or deviation from their intended use, acts of God, riots, perils of war, fire damage, strikes or work stoppages, negligence of handling, tampering or theft of parts, unauthorized repair, modifications or alterations, improper storage, or other damages or failures resulting from negligence by the user or its agents, employees, or subcontractors. The warranty stated herein is in lieu of all warranties expressed or implied, including, but not limited to, merchantability or fitness for a particular purpose. This warranty shall extend only to the original purchaser of equipment and shall not be assigned or transferred.

13. After sales service
13.1 If you encounter any problems or have any questions concerning the functioning maintenance of after-sale service of your trolley, please contact Troll-e by email at info@trolle-iacobucci.com.

14. Limitations of liabilities
14.1 The photographs and text illustrating and describing the products on this website are non- contractual and for information purposes alone. Troll-e shall not be liable in case of errors or omissions in the photographs or test displayed in this website-
14.2 For International deliveries other than those there Troll-e originates its shipments, Troll-e has no liabilities if the products do not comply with the laws and regulations of the country or in case of electrical or other products incompatibility.
14.3 Without limiting the scope of this General Conditions of Sale, no claim of any kind whether as to products delivered or non delivery of products, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damage are claimed. IN NO EVENT SHALL TROLL-E BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE (EVEN IF THE ADVENT OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOWN BY TROLL-E), CAPABLE OF ARISING IN CONNECTION WITH ITS PRODUCTS, THEIR USE, SALE OF THIS WEBSITE.

15. Force Majeure
15.1 TROLL-E will make every reasonable effort to fulfil its obligations. However, Troll-e cannot he held responsible for delays or failure to deliver caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural catastrophes or any other that make impracticable the production, transportation or delivery of products.
15.2 In the event of delay, Troll-e will perform its obligations as soon as reasonably possible and it reserve the right to allocate any remaining product supply among customers in a fair and reasonable manner.

16. Applicable law and forum
16.1 The present General Conditions of Sales are governed by the law of the canton of Neuchatel, Switzerland or by the law of the country of incorporation of the Troll-e company that invoices you for the order.
16.2 The exclusive forum is in the same country as that of the applicable law.

17. Fraud
17.1 To ensure that your credit, debit or charge card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third parties database.
17.2 By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered credit reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.